Customer Success Manager

About the job

Customer Success Manager-(Tableau Exp Mandatory)-AMER Shift To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all... Responsibilities: • Customer Success Advocacy: Act as the primary point of contact... • Stakeholder Alignment: Develop and nurture strong relationships... • Strategic Guidance: Assess customer goals and capabilities... • Business Value Delivery: Cultivate executive-level relationships... • Adoption Path & Enablement: Contribute to Tableau knowledge... • Technical Expertise Application: Apply Tableau product knowledge... • Proactive Support & Enhancement: Conduct quarterly reviews... • Internal Relationship Building: Forge strong multidisciplinary relationships... • Evolution of Roles: Anticipate and adapt to role changes... Preferred Skills: • Experienced professional with 8+ years... • Strong consulting skills and validated ability to drive... • Familiarity with Salesforce product and platform features... • Excellent communication skills to articulate... • Degree or equivalent experience required.

Requirements

• Tableau
• Customer Success
• SaaS
• Technology Consulting

Qualifications

• Degree or equivalent experience

Preferred Technologies

• Tableau
• Customer Success
• SaaS
• Technology Consulting

Benefits

• Equal Employment Opportunity
• Inclusive benefits

About the company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. Salesforce empowers companies across every industry to blaze new trails and connect with customers in new ways, driving innovation with AI, data, and CRM.