Customer Support Associate

About the job

Dibber Schools – Customer Support Associate Do you dream of a job where you have every opportunity to develop and grow both professionally and personally while doing the world's most important job? Welcome to Dibber Dibber is a global family-owned early childhood education group from the Nordics developing and running over 600+ Early Childhood Development (ECD) centers and schools in 9 countries and growing strongly. We develop and manage world-class ECD centers. Your Role: We are seeking an enthusiastic and results-driven Customer Support Associate to join our team. Key Responsibilities: • Lead Generation & Follow-Up: Reach out to potential parents and explain the benefits of the school's programs. • Handling Inquiries: Attend to incoming calls and emails, providing comprehensive information. • Appointment Scheduling: Encourage parents to visit the school. • Data Management: Maintain a detailed record of inquiries, follow-ups, and successful admissions.

Requirements

• Lead Generation
• Communication
• Customer Focus

Qualifications

• Bachelor's degree
• 1-3 years of experience in tele calling

Preferred Technologies

• Lead Generation
• Communication
• Customer Focus

Benefits

• Health insurance
• Provident Fund

About the company

Dibber is a global family-owned early childhood education group developing and managing over 600+ ECD centers in 9 countries. Their aim is to create positive experiences for children and their parents.