Data Analysis Specialist

About the job

Job Summary The Data Analysis Specialist supports client business processes and operations activities to ensure timely and high-quality deliverables. This role combines best-in-class operational and analytical skills with strong problem-solving and communication abilities to drive project success, solving operational and analytical business problems. The successful candidate will collaborate closely with Senior Analysts & Operations Delivery Leads to deliver operational items. Key Responsibilities Understand and clearly communicate client business issues, operating business rules, data, and standard operating procedures. Execute and suggest improvements to pre-defined operational processes. Implement process improvements in operational processes and strive to identify such opportunities working with Senior Analysts & Operations Delivery Leads. Stay current on new tools, techniques, and working models to continually improve/enhance process design for quick adoption. Develop a strong understanding of operational processes, data, tools, and technology to effectively translate business to technology & vice versa. Build subject matter expertise over time and apply it to operational processes. Apply quality checks and validations on all deliverables and report back results to the Operations Delivery Lead. Execute defined operational models for clients with standard operating procedures, quality assurance, quality checks, governance criteria, roles, and responsibilities and assist the Senior Analysts & Operations Delivery Lead to define newer, more efficient models including detailed documentation. Coordinate with multiple stakeholders (across different time zones) of the operational process to ensure smooth delivery to clients per pre-existing timelines. Assist engineering teams to implement new operational procedures and/or improvements to existing operational procedures by providing knowledge about operations and testing modified procedures. Test new/updated operational procedures to ensure fidelity. Coordinate multiple tasks to produce high-quality results. Work on multiple client tasks, strengthening analytical, task management, and communication skills. Collaborate with internal PMG teams to provide comprehensive value to the firm. Track unplanned internal & client tasks stemming from operational projects. Conduct secondary research as needed. Investigate client questions related to operational deliveries, as needed.

Requirements

• data analysis
• operational processes
• problem-solving

Qualifications

• Bachelor's degree

Preferred Technologies

• data analysis
• operational processes
• problem-solving