Data Scientist- Machine Learning

About the job

As a Data Scientist- Machine Learning on the Customer Insights & Analytics team, you will influence a multi-phased insights and advanced analytics strategy that supports a continuous cycle of listening, interpreting, driving action, and monitoring customer feedback. The key objective of this role is to leverage state-of-the-art ML techniques to understand customer behavior and choices (Churn, CLTV, etc.), enhance qualitative (text) data insights, and automate manual processes. This role requires an individual with a passion for customers, excellent analytical abilities, and strong business acumen. We seek creative, driven, detail-oriented individuals who enjoy tackling challenging problems with data and insights. High-level responsibilities of the role include: • Work independently and with a team to execute solutions to business problems using data analysis, data mining, automation, statistical modeling, and machine learning techniques. • Understand a business problem and the available data and identify what analytics and modeling techniques can be applied to answer a business question. • Able to plan a data science project roadmap with clear milestones and metrics. • Maintain proper documentation to foster seamless workflows and code-reusability principles. • Continuously develop and demonstrate improved analysis methodologies. • Prepare presentations summarizing modeling results, provide project updates, and communicate with US and India-based internal stakeholders. This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Requirements

• Machine Learning
• Data Analysis
• Python
• SQL
• NLP

Qualifications

• Bachelor’s degree in engineering
• Full-time 4+ years’ experience in data science/analytics

Preferred Technologies

• Machine Learning
• Data Analysis
• Python
• SQL
• NLP

Benefits

• Health Insurance
• Parental Leave
• Travel Opportunities

About the company

United Airlines is a major American airline that operates a large domestic and international route network. They focus on customer experience, innovation and employee engagement, creating an inclusive workplace culture.