Deputy Manager – Alumni Skills Development Program

About the job

Description Program Planning, Outreach & Operations • Plan and execute outreach strategies to promote the Skills Development Program among alumni. • Lead end-to-end program operations, from planning and coordination to execution and monitoring of program activities. • Conduct awareness sessions, orientations, and engagement initiatives to drive alumni participation. • Coordinate with internal departments, training institutes, and external partners to ensure smooth and timely program delivery. Alumni Engagement, Counseling & Support • Provide guidance and counseling to alumni to help them identify suitable Alternate Pathways aligned with their interests, skills, and career goals. • Maintain regular communication with participants, monitor engagement and progress, and identify at-risk alumni for timely support and intervention. • Ensure a positive participant experience by addressing queries and facilitating continuous support throughout the program lifecycle. Data Management, Dashboards & Impact Evaluation • Develop and manage comprehensive alumni databases and tracking systems covering enrollment, attendance, progress, completion, and employment outcomes. • Create and maintain Power BI dashboards, analytical reports, and presentations to monitor program performance and impact. • Analyze program data to evaluate effectiveness, generate insights, and support evidence-based decision-making. • Maintain proper documentation of program processes, outcomes, and impact summaries, including success stories and key learnings. Stakeholder & Partnership Coordination • Manage coordination and communication with internal teams, partner organizations, and training institutes to ensure alignment with program objectives. • Build and maintain strong stakeholder relationships and incorporate feedback to improve program quality, relevance, and impact. Required Skills • Strong understanding of skills development, vocational training, digital/IT skills programs, freelancing opportunities, certifications, and alternative pathways to employment. • Excellent communication and stakeholder management skills, with the ability to adapt communication style according to different audiences and situations. • Strong program coordination abilities, capable of managing multiple activities simultaneously, working collaboratively in teams, and performing effectively under pressure. • Proficiency in data management, analysis, reporting, documentation, and presentation, including advanced expertise in MS Excel, Power BI (dashboard development), and other data analysis/management tools; ability to maintain student databases, track program outcomes, and generate actionable insights. • Strong critical thinking and analytical skills to interpret data, assess student needs, and make informed decisions. • Sound understanding of youth guidance, counseling approaches, and student support mechanisms, with a student-centric and solution-oriented mindset, particularly toward underserved populations. Education Bachelor’s or Master’s degree in a relevant discipline (e.g., Education, Social Sciences, Business Administration, Data Management, Project Management) Experience Minimum of 2–4 years of experience in a relevant role, preferably in program implementation, education, skills development, alumni engagement, or youth development.

Requirements

• Program planning
• Outreach
• Vocational training
• Data management

Qualifications

• Bachelor’s degree
• Master’s degree

Preferred Technologies

• Program planning
• Outreach
• Vocational training
• Data management

About the company

Not provided