DevOps & Backend Engineer

About the job

(60%) DevOps & (40%) Backend Engineer 2 (Platform / DevOps / SRE – Go & AWS) Location: Pune, India (On-site) Type: Full-Time Experience: 3 - 7 years About Dispatch Network Dispatch Network is building Last Mile 2.0., the most efficient last-mile network in India from the ground up using technology and AI-powered optimization to drive efficiency and earnings for delivery partners. We operate ... across food delivery, quick commerce, grocery, ecommerce, and pharma — serving both B2B clients and B2C consumers. Our systems power real-time movement of thousands of riders across cities — connecting orders, people, and places with near-zero latency. As we move from pilots to national scale, platform reliability, automation, and observability become first-class problems. This role exists to own that layer. Role Overview This is a hybrid SDE2 role focused on platform reliability and infrastructure engineering, with meaningful hands-on backend development. You will: • Build and operate the systems that keep Dispatch running reliably at scale • Own infrastructure-as-code, deployment pipelines, and service observability • Write Go code where infra meets application logic Split: • 60% Platform / DevOps / SRE • 40% Backend Development (Go) What You’ll Do Platform, DevOps & SRE (60%) Infrastructure & Automation • Design and manage AWS infrastructure using Terraform (ECS, RDS, Redis, Kafka, networking, IAM). • Own service deployment patterns on ECS / Fargate. • Build safe, repeatable environments (dev, staging, prod). Reliability & Operations • Define and implement SLIs, SLOs, and error budgets. • Build alerting and incident response playbooks. • Improve system resilience against: • Service crashes • Network failures • Dependency latency • Traffic spikes Observability • Implement structured logging, metrics, and distributed tracing. • Instrument Go services for performance, latency, and error visibility. • Own dashboards and alerts for critical services. CI/CD & Release Engineering • Build and maintain CI/CD pipelines. • Improve deployment safety (rollbacks, canaries, blue-green where needed). • Reduce MTTR through automation. Backend Development (40%) Service Development • Write production Go code for: • internal platform services • infra-adjacent tooling • reliability utilities • Improve service startup, configuration, and graceful shutdown behavior. Systems Collaboration • Work with backend teams to: • make services observable and operable • improve concurrency and resource usage • reduce operational risk Architecture Input • Influence system design from a reliability and scalability lens. • Review designs for operational complexity and failure modes. What We’re Looking For Core Requirements • 3 - 7 years of experience in backend, platform, or infra-heavy roles. • Strong hands-on experience with AWS (ECS/Fargate, RDS, networking). • Solid experience with Terraform in production systems. • Strong understanding of Linux, containers, and networking basics. • Proficiency in Go (reading, writing, debugging production code). • Experience running Redis, Kafka, Postgres in real systems. • Strong debugging and incident-handling mindset. SRE Mindset • Comfort owning systems end-to-end. • Ability to reason about failure modes, not just happy paths. • Bias toward automation over manual operations. Nice to Have • Experience defining SLOs and alerting strategies. • Experience with high-throughput or real-time systems. • Exposure to geo-distributed systems or event-driven architectures. Why This Role Exists • Dispatch is past the “just write services” phase. • Reliability, scale, and operational excellence are now critical. • This role ensures backend velocity does not collapse under scale. Growth Path • Platform Lead / Senior SDE (Platform) • Staff-level ownership of reliability and infra architecture • Transition into Systems Architect or SRE Lead roles

Requirements

• Go
• AWS
• Terraform
• Linux
• Containers

Preferred Technologies

• Go
• AWS
• Terraform
• Linux
• Containers

About the company

Dispatch Network is building Last Mile 2.0, the most efficient last-mile network in India from the ground up using technology and AI-powered optimization to drive efficiency and earnings for delivery partners.