Digital Transformation Manager

About the job

About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities. About the role Job Summary: The Project Management function within Orange Business is undergoing a digital transformation, driven by the Triumph Program. Our mission statement is to “build an improved end to end Project Management Process, enabled by the ServiceNow SPM (Strategic Portfolio Management) tool, allowing our teams and customers to collaborate, measure and improve our projects’ operational and financial performance”. Orange Business utilizes Scaled Agile Framework (SAFe). Triumph is an Enterprise Epic within our “I Purchase, I Pay” (IPIP) Portfolio and sits within the PILLIV (Pilotage Livraison) Agile Release Train (ART). The full implementation of ServiceNow SPM necessitates integration with multiple Orange Business tools (Finance, HR, Delivery, Referential etc.) and therefore requires prioritization and coordination with multiple business and IT teams. As Digital Transformation Manager, you are a key member of the Program leadership team. You will work with the Triumph Program Manager, SPM Product Manager, PILLIV Release Train Engineer (RTE), IPIP Portfolio Team, Epic Owners, Triumph IT Team, interlocking IT Teams and others to plan and execute the delivery of the new capability that enables our digital transformation. You will have a particular focus on dependencies relating to IT integration, where support and commitment is needed from interlocking IT teams. Key Responsibilities: • Management of Triumph Epics (within IPIP Portfolio, working with Triumph Epic Owners):ensure that epics are properly managed by the epic owners and that they are progressed through the Portfolio epic flow to secure business prioritization and commitment. • Planning and execution of PI Preparation Process:facilitate the assessment and prioritization of new capability requests from the business (with actual prioritization led by the SPM Product Manager). • PI Event Planning:plan and execute PI events (quarterly) with the PILLIV RTE. You will focus on the Triumph specific elements of the train. You will be responsible for ensuring that we secure commitment from both Triumph and interlocking IT Teams for prioritized epics / features. • Delivery Management:execute delivery of PI commitments through coordination of Triumph and interlocking IT teams. Ensure plans are signed off and that we project manage the delivery (manage dependencies, risks etc.). • UAT and Release Management:coordinate business testing of new capability and ensure controlled release (including ensuring clear user communications and planning of training delivery by the SPM Product Manager, Digital Learner Designer, and epic owners). • Continuous Improvement & Best Practice Adoption:promote SAFe best practice and drive continuous improvement (processes, planning cycles, ceremonies etc.). • Planning and Communications:own the Delivery Roadmap and manage communication relating to the delivery of new capability (in coordination with the Triumph Program Manager, Communication Manager and Product Manager).