About the job
Job Description • Achieve daily targeted number of sales calls with effectiveness • Develop business leads for the Hotel on a weekly basis • Prepare monthly list of accounts to penetrate for the following month • Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts • Prepare monthly action plan for main market segment • Perform monthly review account profile on room nights production and average rate • Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge • Fully responsible for accounts under his/her management, including contracting, updating profile, and renewing contracts • Update management on VIP arrivals, meet and greet accordingly • Up-sell, cross-sell, and promote Hotel facilities & services at every available opportunity to maximize sales revenue • Conduct negotiations to achieve the best profit and rates for the Hotel • Attend hotel clients and local community business events to network and maintain high visibility • Update Director of Sales & Marketing on market trends and business leads • Attend all briefings, meetings, and trainings as assigned by management • Maintain a high standard of personal appearance and hygiene at all times • Be aware of the hotel fire & life safety/emergency procedures • Perform other reasonable duties assigned by the assigned by the Management • Defines precise guest requirements and ensures that the guest services offered correspond effectively to their requests • Provides after-sales service and ensures all guest complaints are efficiently addressed Qualifications • Diploma in Tourism / Hospitality Management / MBA • Minimum of 7 years of experience in a similar capacity with proven track records Additional Information • Strong leadership, interpersonal and training skills • Good communication and customer contact skills • Results and service oriented with an eye for details • Ability to multi-task, work well in stressful & high-pressure situations • A team player & builder • A motivator & self-starter • Well-presented and professionally groomed at all times
Requirements
- Sales Strategy
- Negotiation
- Account Management
- Customer Service
- Market Analysis
Qualifications
- Diploma in Tourism
- MBA
Preferred Technologies
- Sales Strategy
- Negotiation
- Account Management
- Customer Service
- Market Analysis
About the company
Accor is a worldwide leader in hospitality, welcoming individuals as they are and allowing them to find a job and brand that matches their personality. The company emphasizes personal growth and learning, ensuring that work brings purpose to its employees' lives while promoting limitless possibilities.
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