Director – Product Management

About the job

About the Role We are looking for a Director – Product Management to lead key product areas across the Paytm for Business ecosystem, spanning the merchant app, dashboard, and payment devices. This role focuses on payments, settlements, monetization, and emerging AI-led product capabilities for millions of merchants using Paytm’s platform. You will operate as a high-autonomy individual contributor, driving product strategy and execution for products used by millions of merchants. Key Responsibilities • Define and drive the product strategy and roadmap for core merchant payment and settlement experiences across the Paytm for Business ecosystem • Build cohesive product journeys across mobile, web, and device platforms as merchants scale their businesses • Identify and launch new monetization opportunities within merchant products • Leverage data and AI-driven capabilities to improve merchant experiences and unlock new product value • Partner closely with engineering, design, data, and business teams to deliver scalable, high-impact products • Translate complex merchant needs and operational challenges into simple, intuitive product solutions • Influence cross-team roadmaps and align stakeholders to deliver large, platform-level initiatives Required Qualifications • 7+ years of product management experience, preferably in high-scale B2C products • Strong consumer product intuition — understands engagement, funnels, and conversion deeply • Experience working on payments, fintech, or transaction-heavy systems is a plus • Demonstrated ability to balance user experience with commercial outcomes • Structured thinker with strong analytical skills and comfort with data-driven decision-making • Proven track record of owning complex features end-to-end in cross-functional environments

Requirements

• Product strategy
• Payments
• Data analysis
• Cross-functional collaboration
• User experience

Qualifications

• 7+ years of product management experience

Preferred Technologies

• Product strategy
• Payments
• Data analysis
• Cross-functional collaboration
• User experience

About the company

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.