Enterprise Account Manager

About the job

Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep. Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies. Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs. Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO. To know more, visit the website: We are looking for an experienced Enterprise Account Manager who can build strong customer relationships while driving revenue growth from existing enterprise accounts. Prepare long-term and short-term goals and account objectives for internal teams. Supervise account management and account growth strategies. Communicate regularly with major clients, handle escalations and complaints, and provide timely and innovative solutions. Coordinate closely with the Customer Success team to drive product adoption and manage day-to-day escalations. Prepare proposals and detailed costing prior to commercial negotiations. Act as a liaison between clients and internal teams to support continuous product and solution development. Identify business gaps within accounts and take initiatives to bridge those gaps. Manage agreement renewals, PO renewals, and maintain all required commercial documentation.

Requirements

• communication
• client management
• account growth strategies

Qualifications

• Bachelors/Masters Degree from a Tier-1/2 Institute.
• 2-3 years of client-facing experience

Preferred Technologies

• communication
• client management
• account growth strategies

About the company

TechHarbor Partners focuses on enhancing visibility and efficiency within the supply chain industry, partnering with global brands to solve logistical challenges.