Executive Supply Chain

About the job

You were made to create Better Care for a Better World: as a person, you’re a problem-solver – a connector – someone who thrives on creating order from complexity and driving continuous improvement. You see the big picture while mastering the details, ensuring that every product, process, and partnership flows with precision and purpose. In This Role, You Will • Responsible for distribution Cost, Order Management, Transportation Management, Customer Service and related MIS. • Leading CS&L team to ensure business KPI’s delivery • Responsible for managing various aspects of OTC Function such as Order handling • Planning, Dispatch Planning, Logistics coordination and Invoicing • Responsible for E2E process from Order management to Last mile Delivery. • Leading & handling the entire cycle of Order management system with Distributors for PAN India (Biz: Hotel Properties, Direct Customers & Distributors) • Responsible for E2E Customer Service operation which includes order & stock visibility, allocation & in-transit stock visibility, damage-shortage issue resolution, debit-credit note management. • Responsible for daily transportation planning and coordination including appointment-based deliveries. • Monthly transporter review to ensure on time delivery, areas of Improvement, Cost optimization and other issue resolution. • Cross functional coordination with internal (Sales, Marketing, Finance, Tax, SAP, etc.) & external (Customers, Transporters, other Logistics partners, etc.) stakeholders for various Logistics activities and processes • Supply Network Planning for 300+ delivery locations with Targeting OTD , OTIF as per objective • Route wise transportation management • Partnering in Logistics digitalization journey to improve work process and enhance customer experience like Order management tool implementation, Auto dispatch details sharing with customer, shipment delivery alerts. • Responsible for E2E Insurance claim settlement • Partnering with Planning & Manufacturing team to ensure 79%+ IN FULL delivery. • Daily routine dispatches planning & MIS reporting • Responsible for managing 1.5 Cr local transportation cost annually • Drive various time / cost savings initiatives • Monthly freight provision & Month end closing management • Responsible for daily MIS like Daily Order status report, Sales report, pending order report, etc. • SPOC for CS&L,SAP activities & Key Accounts Management. • Return management from customers.

Requirements

• Stakeholder Management
• Communication
• Transportation Management
• Logistics Coordination
• Order Management

Qualifications

• Graduate

Preferred Technologies

• Stakeholder Management
• Communication
• Transportation Management
• Logistics Coordination
• Order Management

About the company

Kimberly-Clark is a global company focused on making lives better through the care and hygiene products, committed to sustainability, inclusion, wellbeing, and career development. They strive to build a diverse workforce and embrace original thinking to succeed.