Export Logistics Manager

About the job

The Export Logistics Manager will be responsible for all international customer orders from order placement to completion acting as the liaison with all parties to ensure a smooth and complete transaction. The Export Logistics Manager will produce accurate shipping documentation; oversee all aspects of the container shipment (from assisting customers/suppliers with bookings to the containers’ arrival at port). Gain knowledge and expertise with each customer’s requirements and implement change to streamline the process. ESSENTIAL DUTIES AND RESPONSIBILITIES • Proactively manages all aspects of international accounts not limited to order placement, inventory management, and coordinating logistics with minimal errors. • Work with shippers and transloaders to execute bookings and ensure vendors/suppliers/service providers are paid timely. • Executes required export documentation for multiple accounts in various stages of completion in a highly time-sensitive environment. • Timely management of multiple lines of communication between suppliers, shippers, customers and internal parties, maintaining details, and relaying pertinent information to appropriate parties. • Obtains export certificates from various government agencies in compliance with each shipment. • Assures compliance with customs, export, applicable foreign trade/importation laws, as well as applicable federal transport regulations. • Initiate timely invoicing and work closely with the accounting department to ensure billing accuracy. • Identifies risks and opportunities when developing logistics plan and freight estimates for super loads, complex international shipments to ensure cost-effective, safe, and efficient transportation of company’s products. • Processes freight claims and customer complaints. • Reviews, prepares, and invoices for payment. • Audits export files for compliance and scan into database.