Field Staff

About the job

Company Description Annapurna Finance Pvt. Ltd. (AMPL), an NBFC-MFI registered with the Reserve Bank of India in 2013, is committed to providing need-based financial services to economically disadvantaged individuals at their doorstep. Originating from the Mission Annapurna initiative under People's Forum in 2005, it has grown to serve underserved regions, focusing on enhancing financial inclusion and entrepreneurial development. Guided by the principles of innovation and replication, Annapurna offers microfinance, MSME loans, and small housing finance to support economic empowerment. Role Description This is a full-time, on-site role for Field Staff based in Nagpur. The Field Staff will be responsible for identifying and acquiring clients, explaining financial products and services, and maintaining strong client relationships to support their financial growth. The role also involves conducting client verifications, handling inquiries, and troubleshooting concerns in a timely and professional manner. Field Staff will ensure efficient service delivery, provide training for clients on financial literacy, and uphold AMPL’s mission of reaching underserved areas. Qualifications • Strong analytical skills with the ability to assess client needs and identify solutions • Clear and effective verbal and written communication skills • Problem-solving and troubleshooting abilities to resolve client concerns promptly • Experience in customer service and managing client relationships effectively • Ability to provide training and improve financial literacy among clients • Familiarity with local communities and willingness to travel within operational areas in Nagpur • Minimum educational requirement of a high school diploma; a bachelor's degree is preferred • Knowledge of microfinance or financial services is a plus

Requirements

• Strong analytical skills
• Effective communication

Qualifications

• High school diploma
• Bachelor's degree preferred

Preferred Technologies

• Strong analytical skills
• Effective communication

About the company

Annapurna Finance Pvt. Ltd. (AMPL), an NBFC-MFI registered with the Reserve Bank of India in 2013, is committed to providing need-based financial services to economically disadvantaged individuals at their doorstep. Originating from the Mission Annapurna initiative under People's Forum in 2005, it has grown to serve underserved regions, focusing on enhancing financial inclusion and entrepreneurial development. Guided by the principles of innovation and replication, Annapurna offers microfinance, MSME loans, and small housing finance to support economic empowerment.