Founder Ops / Investor Desk Coordinator

About the job

Role Overview We are looking for a highly organised, detail-oriented Founder Ops / Investor Desk Coordinator to manage investor communications and operational coordination on behalf of the Founder. This role is execution and coordination focused, not a deal-making or advisory position. The candidate will act as the single point of operational contact for investor communications, follow-ups, scheduling, and CRM hygiene-ensuring a smooth, professional investor experience. Key Responsibilities 1. Investor Communication & Outreach • Execute investor email outreach on behalf of the Founder using delegated email access • Send follow-ups, reminders, and acknowledgments as per defined templates and instructions • Maintain professional, timely, and accurate communication with investors 2. Meeting Coordination & Scheduling • Schedule investor calls, meetings, and follow-ups across calendars • Coordinate availability between Founder, investors, and internal teams • Share meeting links, agendas, and reminders in advance 3. CRM & Data Management • Maintain accurate and up-to-date CRM records for all investor interactions • Track outreach status, follow-ups, meetings, and responses • Ensure daily CRM hygiene with zero data gaps 4. Founder Support & Daily Reporting • Provide daily investor activity summaries to the Founder • Track pending follow-ups, action items, and next steps • Act as an execution arm to reduce Founder’s operational load 5. Internal Coordination • Coordinate with internal teams for data, decks, or materials without explaining deals • Ensure timely sharing of requested documents or information • Maintain confidentiality and professionalism at all times Ideal Candidate Profile 2–4 years of experience in founder support, investor relations coordination, EA, or ops roles • Strong written communication and email etiquette • Excellent organisational and follow-up skills • Comfortable working with CRMs, calendars, and structured workflows • High ownership, discretion, and attention to detail • Ability to work under confidentiality and time pressure Tools & Skills (Preferred) • CRM tools (HubSpot, Zoho, Salesforce, or similar) • Google Workspace / Microsoft Office • Calendar management & scheduling tools • Structured reporting and task tracking

Requirements

• Organizational Skills
• Communication Skills
• CRM Management
• Calendar Management
• Data Management

Qualifications

• 2–4 years experience in relevant field
• Strong written communication
• Proficiency with CRM tools

Preferred Technologies

• Organizational Skills
• Communication Skills
• CRM Management
• Calendar Management
• Data Management

About the company

Equity 360 focuses on investor relations and founder operations. It emphasizes organized and detail-oriented investor communication and operational coordination.