About the job
This role demands a candidate who brings deep fraud domain expertise consulting acumen, the ability to translate technology and analytics into measurable business outcomes. Responsibilities Key Responsibilities • Lead short-cycle diagnostic and transformation initiatives across the fraud value chain — identifying pain points, quantifying impact opportunities, and developing execut ... able roadmaps. • Support sales and client pursuits by leading solution design, RFP/RFI responses, and development of differentiated value propositions. • Drive end-to-end transformation programs leveraging analytics, AI-first frameworks, and automation to optimize fraud prevention, detection, and claims management. • Conduct research and benchmarking to generate actionable insights on emerging fraud typologies, regulatory shifts, and best-in-class practices. • Develop and continuously evolve knowledge assets including capability decks, frameworks, case studies etc. to strengthen the fraud offering. • Evangelize fraud and disputes solutions by collaborating with delivery, digital, and analytics teams to embed innovation and enhance solution maturity. • Identify performance bottlenecks and enable data-driven interventions to drive measurable outcomes in fraud savings, false positive reduction, and recovery rates. • Build domain and analytics capability through structured training programs, certification paths, and knowledge transfer across global delivery teams. Qualifications Minimum Qualifications • 6-9 years of experience in Fraud anaytics, Strategy, or Risk Management, preferably across Banking, Fintech, or Payments. • Proven ability to lead multi-dimensional transformation integrating analytics, digital, operations, and advisory levers. • Deep domain understanding across the fraud lifecycle — including application, transaction, merchant, and dispute/chargeback management. • Experience with AI/ML-driven fraud platforms, rules strategy configuration, and decision orchestration tools. • Strong client engagement and consulting skills with ability to influence senior stakeholders and CXO-level clients. • Exposure to Operational Excellence and continuous improvement frameworks. • Excellent communication, presentation, and storytelling skills with a data-driven orientation. • Graduate or Postgraduate in Statistics, Economics, Finance, or an MBA with relevant domain experience. • High energy, intellectual curiosity, and self-driven mindset, comfortable operating in fast-evolving, ambiguous environments.
Requirements
- Fraud analytics
- Strategy
- Risk Management
- AI/ML
- Consulting
- Client engagement
Qualifications
- Graduate or Postgraduate in Statistics
- Economics
- Finance
- MBA
Preferred Technologies
- Fraud analytics
- Strategy
- Risk Management
- AI/ML
- Consulting
- Client engagement
About the company
EXL is a leading operations management and analytics company that helps businesses to enhance their performance and improve customer engagement.
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