Fraud Risk Investigator

About the job

Job Summary The Fraud Risk Investigator will be responsible for identifying, investigating, and mitigating fraud risks with a focus on Small and Medium Enterprise (SME) portfolios. The role requires strong investigative skills, the ability to analyze financial and transactional data, and familiarity with fraud risk management tools and systems. The investigator will work closely with internal stakeholders to ensure timely detection, reporting, and resolution of fraud cases while contributing to the continuous improvement of fraud risk controls. Key Responsibilities Strategy • Support the fraud risk strategy by identifying emerging SME fraud trends and providing insights for risk mitigation. • Contribute to the development of fraud playbooks, investigation frameworks, and best practices. • Provide feedback on effectiveness of fraud risk tools and suggest improvements or new solutions • Implement the Fraud Risk management infrastructure (tools and technology) for channels and products within WRB. • Manage fraud risk, assisting businesses with implementing the best in class tools & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives. • Partner with risk management teams to align investigations with broader fraud strategies. Business • Investigate suspected fraud cases in SME lending, partnerships, and digital channels and collaborate with business units to resolve cases and implement remedial measures. • Prepare investigation reports and recommendations to senior management for decision-making. • Implement FRM policy, strategies and Global Process Standards across all channels and products. • Develop application fraud detection framework for all products and channels to identify and respond to existing and emerging external fraud risks. • Provide subject matter expertise to stakeholders on fraud typologies relevant to SMEs. • Develop a proactive, independent, balanced and a fraud risk awareness culture within the organisation • Deploy the strategies and have oversight of processes and controls across products and channels for management lending external fraud risk. Processes • Conduct end-to-end fraud investigations, including evidence gathering, transaction analysis, and customer due diligence. • Document findings, maintain audit trails, and ensure compliance with regulatory requirements. • Leverage fraud detection and case management tools to proactively monitor suspicious activity. • Perform root-cause analysis of fraud incidents and recommend control enhancements. • Assist in the calibration and optimization of fraud detection rules, models, and scenarios. • Ensure timely closure of cases and accurate reporting of fraud losses and recoveries. • Lead and drive standardization, automation and consolidation through re-engineering and process improvement initiatives for the group for Fraud Risk Management.

Requirements

• Fraud risk management
• Investigative skills
• Data analysis
• Financial understanding

Qualifications

• Bachelor's degree in Finance, Forensic Accounting, or related discipline
• CA/ CS/ CA inter
• 10+ years of experience in fraud risk investigation

Preferred Technologies

• Fraud risk management
• Investigative skills
• Data analysis
• Financial understanding

Benefits

• Flexible working options
• Proactive wellbeing support
• Continuous learning culture

About the company

Standard Chartered is an international bank with a presence in over 70 countries. It has been serving its customers for over 160 years, focusing on providing financial services and prioritizing customer satisfaction through its values-based approach.