General Manager

About the job

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. CANDIDATE PROFILE Education And Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area. Preferred: • General Manager experience in limited or full-service property. • Ability and willingness to work flexible hours including weekends, holidays and late nights. • Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

Requirements

• Strategic Leadership
• Sales and Marketing
• Guest Satisfaction Management
• Financial Performance Management
• Employee Development

Qualifications

• 2-year degree in Business Administration
• Experience in management operations
• Ability to work flexible hours

Preferred Technologies

• Strategic Leadership
• Sales and Marketing
• Guest Satisfaction Management
• Financial Performance Management
• Employee Development

About the company

Westin Hotels & Resorts is known for empowering guests to regain control and enhance their well-being while traveling. The brand focuses on providing exceptional service and amenities that promote a sense of wellness.