General Manager - F&B Brand Development & Operations

About the job

Key Responsibilities 1. Brand Creation & Concept Development • Conceptualize and develop scalable in-house F&B brands (QSR, café, snack formats). • Define menu architecture, pricing strategy, and gross margin targets. • Develop complete SOP manuals (recipes, portioning, service standards). • Ensure replicable, multi-location rollout capability. 2. Kitchen Planning & Infrastructure Setup • Plan Kitchen layouts. • Identify and source commercial kitchen equipment. • Ensure compliance with FSSAI, hygiene, and safety norms. • Optimize capex without compromising efficiency. 3. Procurement & Vendor Development • Develop vendor ecosystem for raw materials and packaging. • Standardize procurement across locations. • Manage food cost and wastage. • Explore centralized production models where feasible. 4. Team Building & Training • Hire and structure F&B teams across parks. • Develop training modules and SOP adherence systems. • Drive productivity and reduce attrition. • Establish performance tracking and audit systems. 5. Operations & P&L Management • Full ownership of F&B P&L across parks. • Drive Spend Per Head (SPH) and upselling strategies. • Control food cost, shrinkage, and inventory. • Deliver targeted EBITDA margins. 6. Online Aggregator & Digital Integration • Onboard brands on Zomato and Swiggy. • Negotiate commercial terms. • Manage ratings and customer feedback. • Ensure packaging and delivery standards. Experience: • 8–15 years in QSR / Casual Dining / Multiplex / Mall F&B formats. • Experience in multi-unit operations. • Strong exposure to procurement, cost control, and P&L ownership. • Experience in launching or scaling food brands preferred. Skills & Competencies • Strong commercial and financial acumen • Kitchen layout & equipment planning expertise • Vendor negotiation and cost engineering • SOP creation and process standardization • Multi-location operations management • Data-driven decision-making Why This Role? • Opportunity to build and scale a proprietary F&B portfolio. • Full business ownership with expansion visibility. • High impact role in a rapidly expanding theme park ecosystem.

Requirements

• Concept Development
• Kitchen Planning
• Vendor Development
• Team Building
• P&L Management
• Digital Integration

Preferred Technologies

• Concept Development
• Kitchen Planning
• Vendor Development
• Team Building
• P&L Management
• Digital Integration