General Manager- Physical Security & Loss Prevention (PSLP)

About the job

Role Summary DTDC is seeking a strategic and execution-driven leader to anchor the Physical Security and Loss Prevention (PSLP) function. This role will be responsible for designing and driving enterprise-wide strategies to safeguard assets, people, and shipments, while enabling a resilient and high-performance logistics network. Key Responsibilities 1. Enterprise Security Strategy & Leadership • Define and drive a comprehensive security and loss prevention strategy aligned with DTDC’s long-term growth and service excellence goals. • Establish high benchmarks for operational excellence and risk governance, ensuring consistency across the network. • Build a forward-looking roadmap that integrates technology, analytics, and process maturity frameworks. 2. Technology Integration & Innovation • Own the lifecycle of large-scale security systems (Access Control, CCTV, Video Analytics) across facilities. • Drive scalable and integrated security architecture, enabling data visibility and predictive insights. • Collaborate with cross-functional teams to embed automation and intelligent monitoring systems. 3. Risk Governance & Loss Prevention • Design and implement proactive mechanisms to control shrinkage and loss trends (e.g., COD losses, fake scans). • Lead advanced risk assessments across the logistics and supply chain network. • Establish SOPs and governance frameworks that ensure trust, reliability, and compliance across operations. 4. High-Impact Investigations • Lead sensitive and complex investigations related to fraud, employee misconduct, or organized loss events. • Ensure structured, unbiased, and timely resolution while upholding a culture of openness, fairness, and accountability. 5. Vendor & Financial Governance • Manage CAPEX and OPEX budgets for security infrastructure and services. • Oversee vendor ecosystem, ensuring service excellence, cost efficiency, and compliance with defined standards. 6. Stakeholder Influence & Reporting • Act as a trusted advisor to leadership by translating security risks into actionable business insights. • Drive executive-level reporting with clarity, enabling informed and timely decision-making. • Foster strong cross-functional collaboration, reinforcing DTDC’s culture of responsiveness and shared ownership. Candidate Profile Experience • 8–10+ years in physical security and loss prevention, with at least 5 years in a leadership or program management role within logistics or supply chain environments. Education • Bachelor’s degree in Criminal Justice, Security Management, Business, or a related field. • Master’s degree / MBA preferred. Certifications • Certified Protection Professional (CPP), Certified Fraud Examiner (CFE) or Physical Security Professional (PSP).