GM – Operations

About the job

Job Description GM – Operations Purpose of the Role GM Operations ensures seamless functioning of school infrastructure, safety, and operational services. This role oversees facilities management, project execution, compliance, transport, food services, and stakeholder coordination while optimizing costs and maintaining high standards of safety and quality. Key Responsibilities Facilities & Infrastructure Management • Ensure uninterrupted functioning of all school facilities (classrooms, labs, libraries, playgrounds, utilities). • Oversee preventive and corrective maintenance of buildings, electrical systems, plumbing, RO systems, AC units, and campus equipment. • Manage housekeeping, sanitation, landscaping, and waste disposal services. • Monitor vendor performance and enforce service-level agreements. • Plan and execute infrastructure upgrades, renovations, and campus expansions. Project Management • Lead infrastructure and development projects from concept to completion. • Coordinate with architects, contractors, and consultants to meet timelines and quality standards. • Manage project budgets, capacity planning, and space utilization. • Execute internal projects, mini-projects, and retrofit works efficiently. Safety, Security & Compliance • Implement and monitor safety protocols for students, staff, and visitors. • Oversee fire safety systems, emergency response plans, and conduct regular drills. • Ensure compliance with statutory regulations related to fire, health, sanitation, transport, and building codes. • Liaise with security agencies and conduct periodic safety audits and risk assessments. Administration & Operations • Supervise administrative staff and ensure smooth campus operations. • Manage procurement, vendor selection, contracts, and inventory control. • Oversee parent-facing operational services and ensure service excellence. • Prepare and manage operational budgets, including cost negotiations. Transport Management • Oversee school transport operations including routing, GPS tracking, and driver management. • Ensure compliance with government transport guidelines and safety protocols. • Monitor vehicle maintenance, fuel usage, and discipline standards. • Address parent queries related to transportation. Food & Beverage Operations • Manage cafeteria operations ensuring food quality, hygiene, and safety compliance. • Adhere to FSSAI norms and monitor menu planning and dietary requirements. • Conduct regular audits for kitchen hygiene, storage, and waste control. Government Liaison & Legal Coordination • Handle approvals, permits, and compliance with education, municipal, police, fire, health, and transport authorities. • Manage documentation for licenses, renewals, building permits, and safety certifications. • Coordinate leasing agreements and ensure legal compliance for land/building usage. • Maintain updated statutory records and compliance documentation. Stakeholder Coordination • Collaborate with Principal, Academic, Admissions, Marketing, HR, Finance, and IT teams. • Address operational concerns of students, parents, and staff promptly. • Present operational reports to management and support educational trips and excursions. Budgeting & Cost Control • Prepare annual operational budgets and monitor expenses. • Optimize costs without compromising safety and quality. • Negotiate vendor contracts and explore revenue-generating initiatives (uniforms, textbooks, resources). • Oversee inventory management for classrooms, furniture, stationery, and essential supplies.

Requirements

• Strong leadership and project management skills
• Knowledge of safety regulations and compliance standards
• Budgeting and cost optimization expertise
• Excellent communication and stakeholder management
• Vendor negotiation and contract management

Qualifications

• Bachelor’s degree in Facilities Management
• Operations
• Engineering, or related field

Preferred Technologies

• Strong leadership and project management skills
• Knowledge of safety regulations and compliance standards
• Budgeting and cost optimization expertise
• Excellent communication and stakeholder management
• Vendor negotiation and contract management

About the company

Manthan School is a leading co-educational day school in Hyderabad offering a dynamic blend of Cambridge and CBSE curricula. Known for academic excellence, the school has consistently achieved top results in CBSE, IGCSE, and A‑Levels, with students earning Cambridge Outstanding Learner Awards and placements at prestigious universities worldwide. Manthan is proud to be recognised as one of the leading international day schools by Education World, ranked 3rd in Hyderabad and 18th across India. Manthan emphasizes holistic development through life skills programs, extracurricular activities, and global learning opportunities.