Head – HR and Operations

About the job

Job Title: Head – HR and Operations Location: Brainware University, Barasat, Kolkata Positions: 1 Type: Full-Time | On-Campus Brainware University, Kolkata, is a UGC-recognised, multidisciplinary institution with 18,000+ students and over 700 faculty members. The university is committed to research, innovation, and outcome-focused education that prepares learners for global opportunities. We are seeking an accomplished HR and Operations leader who can bring strong industry experience, strategic insight, and a people-first approach to strengthen the university’s human capital and operational excellence. Key Responsibilities A. Human Resources • Develop and implement HR policies, SOPs, and best practices aligned with institutional vision and statutory norms. • Lead recruitment for senior academic and administrative positions. • Design performance management systems, appraisal mechanisms, and career development pathways. • Drive employee engagement initiatives, grievance redressal, conflict resolution, and organisational culture-building. • Ensure end-to-end compliance with labour laws, regulatory guidelines, and institutional mandates. • Plan and oversee training programmes, upskilling modules, and leadership development for faculty and staff. B. Operations & Administration • Supervise day-to-day administrative operations across departments in close coordination with key functionaries. • Support process optimisation, documentation, and policy implementation across HR, estate, facilities, and allied services. • Work with academic and non-academic units to ensure timely execution of operational tasks, audits, and reporting activities. • Implement and monitor digital/AI-enabled HR and operational systems (attendance, leave, workflow automation, records, etc.). • Contribute to long-term planning for institutional growth, infrastructure development, staffing, and service enhancement. Desired Profile: -Qualifications • Postgraduate degree in HRM, Management, or related discipline (preferred). • PhD or professional certifications in HR/Administration will be considered an added advantage. Experience • 10–15 years of relevant experience with at least 5 years in a senior HR/operations leadership role within a university setting. • Prior experience in private higher education is strongly preferred. • Deep understanding of academic structures, statutory compliance, and regulatory frameworks. • Demonstrated ability to manage large teams, diverse stakeholders, and multi-layered operations. • Strong communication, interpersonal, and negotiation skills. • Proven track record in driving organisational change, implementing systems, and maintaining a disciplined yet empathetic work environment. • Familiarity with HRIS, digital platforms, and AI-assisted workflows will be a significant plus. How to Apply: -Interested candidates may send their CV, a recent photograph, and a brief cover letter (highlighting suitability for the role and current/expected CTC) to: Email: /Contact: Subject Line: Application for Head – HR and Operations Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted for subsequent stages.

Requirements

• HR policies
• recruitment
• performance management
• employee engagement
• regulatory compliance
• training programs

Qualifications

• Postgraduate degree in HRM, Management, or related discipline

Preferred Technologies

• HR policies
• recruitment
• performance management
• employee engagement
• regulatory compliance
• training programs

About the company

Brainware University, Kolkata, is a UGC-recognised, multidisciplinary institution committed to research, innovation, and education that prepares learners for global opportunities.