Head of Human Resources

About the job

The Head of Human Resources, India will lead the HR function across JOOLA’s India operations, supporting both the India commercial business and the Global Capability Centre (GCC). This is a hands-on leadership role that combines operational HR leadership with commercial awareness, in a very lean team. The successful candidate will work closely with India leadership, APAC stakeholders, and global teams to ensure that people strategies support business growth while maintaining strong operational discipline. The role will oversee the full employee lifecycle, including recruitment, HR operations, policy development, compliance, and workforce planning, while helping to build scalable HR systems and structures for the organisation. Key responsibilities: 1. HR Strategy and Business Partnership - Partner closely with business leaders to translate organizational priorities into HR strategies and workforce plans - Provide guidance on organizational design, team structuring, and workforce planning - Ensure people decisions are grounded in business economics, including productivity and manpower cost management - Act as the primary HR advisor to India leadership while maintaining alignment with regional APAC frameworks - Navigate a matrix environment involving local, regional, and global stakeholders 2. Talent Acquisition and Workforce Planning - Own end-to-end recruitment across the India commercial organization and GCC - Develop hiring strategies to support business growth and capability center expansion - Partner with hiring managers to define role scopes and hiring priorities - Drive hands-on recruitment activities including sourcing, candidate assessment, and interviews - Build sustainable talent pipelines for critical business and technical roles 3. HR Operations and Employee Lifecycle - Oversee the full employee lifecycle including onboarding, performance management, employee relations, and offboarding - Ensure HR processes are clearly defined, scalable, and consistently implemented - Support managers in handling performance management and employee relations matters 4. Talent Management and Development - Deploy a modern performance management framework tied to clear KPIs and OKRs - Lead annual talent reviews to assess performance, potential, and succession readiness - Design capability-building programs, career paths, and leadership development tracks 5. Policy Development and Governance - Develop HR policies and frameworks that support operational discipline and organisational growth - Establish structured processes and controls across key HR practices - Identify operational gaps and implement practical solutions 6. Compensation, Benefits and HR Systems - Manage compensation and benefits frameworks aligned with India market benchmarks and company philosophy 7. Reporting, Automation and Continuous Improvement - Present regular HR updates to India and global leadership in a structured, data-backed format 8. Compliance and Regulatory Management - Ensure HR practices comply with Indian labour laws and statutory requirements.