Hotel Operations Manager

About the job

Company Description We suggest you enter details here. Role Description This is a full-time on-site role located in Bhavnagar for a Hotel Operations Manager. The Hotel Operations Manager will oversee the daily operations of the resort, ensuring all services and departments function efficiently. Responsibilities include managing staff, implementing training programs, maintaining high levels of customer satisfaction, ensuring smooth communication across teams, and sustaining operational excellence. The role also involves addressing guest inquiries and feedback to create an exceptional guest experience. Qualifications • Strong skills in Operations Management and the ability to optimize daily operations • Proven experience in Customer Satisfaction and delivering outstanding guest experiences • Excellent Communication and interpersonal skills • Proficiency in Customer Service best practices and techniques • Experience in staff Training and team development • Strong problem-solving and decision-making skills • Ability to lead and manage diverse teams effectively • Education: Bachelor's degree in Hospitality Management, Business Administration, or similar fields preferred • Previous experience in a similar operations or management role at a hotel or resort is advantageous

Requirements

• Operations Management
• Customer Satisfaction
• Communication
• Customer Service
• Staff Training
• Problem-solving
• Team management

Qualifications

• Bachelor's degree in Hospitality Management
• Business Administration

Preferred Technologies

• Operations Management
• Customer Satisfaction
• Communication
• Customer Service
• Staff Training
• Problem-solving
• Team management