HR Business Partner

About the job

About VGL Group Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products. In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4,000+ people globally, with 3,000+ based in Jaipur, India. Multi-Channel Presence VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms: • Shop LC (USA) – Live broadcasts to 60M+ homes with a strong e-commerce presence. • TJC, UK – Reaches 27M+ homes through TV and digital platforms. • Shop LC Germany – Broadcasts to 40M+ homes, expanding VGL’s European market presence. • Ideal World (UK) – Acquired in 2023, a leading UK teleshopping & digital sales platform. • Mindful Souls – Acquired in 2023, a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products. Social Impact & ESG Initiatives • Your Purchase Feeds… – VGL’s flagship one-for-one meal program has provided 99M+ meals to school children in India, the US, and the UK. • Employee Volunteering – Encourages employees to donate two hours monthly for charitable activities. • Sustainability Commitment – Focused on renewable energy, waste reduction, and green initiatives. • IGBC Award Winner – Recognized for excellence in green built environments at its Jaipur SEZ unit. • Assigned a ‘Combined ESG Rating 72 (Strong)’ from ICRA ESG Ratings Limited Talent & Culture • Humanocracy & Micro-Enterprises – VGL fosters a decentralized, empowered work culture, enabling small, agile teams to drive innovation and ownership. • Talent Density & Meritocracy – Prioritizing high-performance teams, rewarding talent, and a culture of excellence. • GPTW Certified – Recognized as a Great Place to Work across India, the US, the UK, and China. Recognition & Achievements • Top Exporter Award – Honored by GJEPC for being India’s largest exporter of silver and colored gemstones. • Operational Excellence – A strong track record in value-driven retail and customer-centric growth. We are hiring HRBP who will Act as a strategic partner to Call Center leadership to enhance workforce capability, performance, and engagement. Key Responsibilities • Support hiring and workforce planning for call center roles • Drive performance cycles and enable continuous feedback • Facilitate structured career growth and internal mobility • Identify development needs and enable training programs • Recognize and groom high-potential employees • Resolve employee issues fairly and promptly • Lead engagement activities to strengthen culture and retention Requirement- • Proven HR Business Partner experience in high-volume or operations environments (Call Center preferred) • Strong stakeholder management and employee relations skills • Hands-on exposure to performance management, engagement, and talent development • Ability to drive initiatives independently and collaboratively.

Requirements

• HR Business Partnering
• Stakeholder Management
• Employee Engagement
• Talent Development

Preferred Technologies

• HR Business Partnering
• Stakeholder Management
• Employee Engagement
• Talent Development

About the company

Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products. In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4,000+ people globally, with 3,000+ based in Jaipur, India.