Implementation Project Manager

About the job

Role & Responsibility: The Implementation Project Manager leads clients through the implementation of PracticeSuite’s practice management software. He/she will manage multiple projects to ensure the client and the internal departments/teams are completing tasks on schedule as outlined in the client’s project plan. This is a skilled position that requires experience in a related field. Interested candidates can share resume at yashashree@practicesuite.com Job duties include the below: · Assess client/project need and build relationships with the client. · Develop and manage implementation project lifecycles. · Manage client expectations, outcomes and timelines. · Ability to effectively communicate with the client to define what is in scope versus out of scope. · Keep the project in scope and on time. · Effectively lead meetings and direct team/client solutions to anticipate and overcome obstacles. · Serve as a liaison between internal departments and the client during implementation. · Update client and internal management on project status, issues, additional scope. · Manage issue escalations and provide direction as necessary. · Effectively communicate recommendations to management. · Promote team and client collaboration to establish and improve best practices. · Serve as a trusted advisor by advocating for client needs and product requests to PracticeSuite support, product and engineering teams. · Other duties as assigned. Skills – Client facing experience, Good communication skills, Medical – billing (claims processing) experience.

Requirements

• Project Management
• Client Relationship Management
• Communication Skills
• Problem Solving

Preferred Technologies

• Project Management
• Client Relationship Management
• Communication Skills
• Problem Solving

About the company

PracticeSuite is a national, fast-growing cloud computing software company based in Tampa, FL that provides a cloud-based 360° Office Platform to healthcare facilities. PracticeSuite has an agile management team, high employee morale, and high customer satisfaction and retention. PracticeSuite is being recognized as one of the 5 top cloud-based systems within healthcare.