Inside Sales Executive

About the job

Location: Chennai About the Job • We are looking for an enthusiastic Inside Sales Executive to contribute towards generating sales. • Responsibility includes closing sales deals and maintaining good customer relationships. • An effective Inside Sales Executive must be an excellent communicator and possess superior people skills. • Comfort in presenting the products over the phone, email, and What ... sApp, as well as dealing with complaints and doubts, is required. • The goal is to help the company grow by bringing in customers and developing business. Responsibilities • Contact potential or existing customers to inform them about the products. • Answer questions about the products or the company. • Ask questions to understand customer requirements and close sales. • Enter and update customer information in the database. • Take and process orders in an accurate manner. • Source prospect customer data from online and offline sources. • Handle grievances to preserve the company’s reputation. • Keep records of calls and sales and note useful information on CRM tools. Requirements • Proven experience as an Inside Sales Executive or in another sales/customer service role. • Proven track record of successfully meeting sales quotas. • Good knowledge of relevant programs (Health sector preferred) and telephone systems. • Ability to learn about the products and describe/explain them to prospects. • Excellent knowledge of English (Compulsory); Hindi and regional languages are preferred. • Excellent communication and interpersonal skills. • Cool-tempered and able to handle rejection. • Outstanding negotiation skills with the ability to resolve issues and address complaints.