Invoice to Cash Sr. Analyst-Collections

About the job

What We Do Kenvue is currently recruiting for an Invoice to Cash Senior Analyst to support its Invoice to Cash team, for Collections and Disputes/Deductions Management. The role will be based in Bengaluru. What You Will Do Drive Operational Excellence • Help execute against key KPIs and targets as set by the team manager • Ensure all processes are compliant with internal and external audit requirements. Collections Management Oversight • Key activities inclusive of but not limited to: • Proactively manage assigned accounts through the invoice to cash cycle. • Serve as point of contact for inquiries, requests and issues related to invoice to cash for an assigned portfolio of customers. • Manage new customer setups and assign profiles to collections specialists. • Employ collection techniques and negotiations to maximize cash flow. • Send correspondence and past due notices to maintain payment schedules. • Manage customer credit holds and communicate status updates. • Update and monitor doubtful debt reserves, write-offs, and DSO metrics regularly. Deductions/Dispute Management Oversight • Key activities inclusive of but not limited to: • Identification of customer deductions • Collection of support documentation • Root cause analysis and deduction resolution • Process deduction adjustments and write-off balances • Reporting & Analytics Required Qualifications What We Are Looking For • Bachelor’s degree in finance, accounting, or related field. • Minimum 2-4 years of relevant Finance experience, preferably with exposure to collections, deductions, and/or credit management. • Fluent in English, with excellent communication and stakeholder management skills • Ability to work individually and in a team-oriented environment. • A can-do attitude and ability to work on multiple tasks with minimal supervision. • Ability to work under pressure with excellent problem-solving skills. Desired Qualifications • Ability to work and communicate with management on issue resolutions and decision making • Excellent data entry and processing skills with attention to detail and accuracy • Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook) • Basic SAP skills are desirable. What’s In It For You • Competitive Benefit Package • Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working & More! • Learning & Development Opportunities • Employee Resource Groups

Requirements

• Finance experience
• Collections
• Deductions
• Communication skills
• Stakeholder management

Qualifications

• Bachelor’s degree in finance, accounting, or related field

Preferred Technologies

• Finance experience
• Collections
• Deductions
• Communication skills
• Stakeholder management

Benefits

• Competitive Benefit Package
• Paid Company Holidays
• Paid Vacation
• Volunteer Time
• Flexible Ways of Working
• Learning & Development Opportunities

About the company

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.