IT Product Owner

About the job

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. IT Product Owner provide specialized technical skills on OneTrust platform and support user functions to leverage the full potential of OneTrust through technical excellence, secure integrations, and proactive development, all in close co-operation with business process owners • Represent Pinkerton’s core values of integrity, vigilance, and excellence. • Platform responsibility & vendor management. • Serve as the internal technical point of contact for OneTrust. • Act as system owner from IT perspective — accountable for stability, performance, and lifecycle planning. Oversee upgrades, patches, and release cycles, coordinating UAT to validate changes and minimize disruption to end users. • Collaborate with OneTrust Customer Success Manager. • Collaborate with GRC Systems Operations Manager to identify, prioritize and oversee the development of automation rules, workflows, and templates in OneTrust Manage and develop the usage of a role-based access control (RBAC) across all modules in OneTrust. • Provide 2nd level technical support for incidents. • Ensure documentation and solution architecture documents are maintained and developed according to external and internal roadmaps. • All other duties, as assigned. • Strong 3+ experience in SaaS platforms, ideally with OneTrust, ServiceNOW, and enterprise IT environments. • Technical knowledge in APIs, integrations, JSON, RBAC, and workflow automation. • Ability to work cross-functionally with Privacy, GRC, ICFR, Internal Audit, Legal, and Compliance teams. • Analytical and documentation skills, with hands-on experience in data modeling and template-based data management. • Comfortable managing multiple integration initiatives and coordinating with both OneTrust as the vendor and internal teams. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; • Regular computer usage. • Occasional reaching and lifting of small objects and operating office equipment. • Frequent sitting, standing, and/or walking. • Travel, as required.

Requirements

• Risk Management
• Technical Support
• SaaS Platforms

Qualifications

• No Degree Mentioned

Preferred Technologies

• Risk Management
• Technical Support
• SaaS Platforms

About the company

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.