Junior CRM Specialist

About the job

What you’ll be doing: • Handling customer conversations on tools like Limechat & Bik • Calling customers for order confirmations & resolving delivery concerns • Working closely with the Ops team to ensure smooth deliveries What we’re looking for: • Strong communication skills (English, Hindi & Marathi) • Basic Excel knowledge • Someone who is proactive, empathetic, and solution-oriented Why this role is exciting: • High growth opportunity (learn fast, grow faster) • Attractive incentives • Full training provided — we invest in you

Requirements

• Communication
• Customer Service
• Problem Solving

Preferred Technologies

• Communication
• Customer Service
• Problem Solving

About the company

At YourHappyLife, we believe growth doesn’t come only from ads — it comes from how well we listen, respond, and care for our customers.