Key Account Manager – Airlines

About the job

About the Role We are looking for a dynamic and experienced Key Account Manager – Airlines who brings deep understanding of airline operations along with strong sales and account management expertise. The ideal candidate will play a key role in developing and managing relationships with airline partners, identifying growth opportunities, and ensuring seamless coordination between operational requirements and business objectives. Key Responsibilities: Strategic Account Management Own and manage key relationships with airline and travel industry clients, acting as a trusted advisor and primary point of contact for all business and operational matters. Revenue Growth Identify and drive revenue opportunities through product placements, upselling initiatives, and new partnership opportunities aligned with airline client requirements. Client Retention & Engagement Ensure high levels of client satisfaction, proactive communication, and timely delivery of commitments while executing long-term joint business plans. Cross-functional Collaboration Work closely with internal teams including supply chain, product development, design, and operations to ensure flawless client experience and timely execution of deliverables. Industry Networking Represent Kimirica at key airline forums, industry events, and partnership meetings to strengthen relationships and expand industry visibility. Contracting & Commercials Lead proposals, pricing discussions, negotiations, and contract renewals in collaboration with leadership and legal teams. Market Intelligence Stay informed about industry trends, airline procurement practices, and competitor activity within the airline, luxury hospitality, and premium wellness segments. Requirements: 5–10 years of experience working with airlines in roles such as sales, key account management, inflight services, airline procurement, or airline operations. Luxury Hospitality, Wellness, or Lifestyle Brands Strong understanding of airline industry dynamics and operational workflows. Proven experience in client relationship management and business development. Ability to manage high-value strategic accounts and drive revenue growth. Strong communication, negotiation, and stakeholder management skills. Ability to collaborate across teams and manage complex operational requirements.