Key Account Manager

About the job

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts. You will play a key role in supporting the National Account Team in managing and growing Glovo Italy’s top-tier partners. Your mission is to assist in building strong, long-lasting relationships with our most strategic accounts, supporting their performance growth and operational excellence. This is a 360-degree role where you will dive deep into data analysis, strategic presentations, and business development initiatives, working side-by-side with senior National Account Managers (NAMs). This position is based in Milan and does not require travelling. • Support the team in growing the business by working closely with food national accounts partners • Analyze key metrics to enhance growth, efficiency, and profitability • Build and maintain strong relationships with partners POCs • Collaborate with internal teams (Commercial, Marketing, Operations) to drive local success • Be proactive, get involved, and make things happen with a doer attitude Qualifications • Student or recent graduate in Business, Economics, Engineering, or a related field • Strong interest in the delivery, e-commerce, and operations industry • Analytical skills and knowledge of Excel/Google Sheets • Problem-solving mindset, adaptability, and ability to thrive in a fast-paced environment • Excellent communication skills in Italian and a good command of English • A proactive and ownership-driven attitude—you don’t wait for things to happen, you make them happen! Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We Believe Driven Talent Deserves • Monthly Glovo credits to satisfy your cravings! • Discounted gym memberships to keep you energized. • Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! • Enhanced parental leave, and office-based nursery. • Online therapy and wellbeing benefits to ensure your mental well-being.

Requirements

• Data analysis
• Strategic presentations
• Business development
• Communication skills
• Excel/Google Sheets

Qualifications

• Business
• Economics
• Engineering
• Related field

Preferred Technologies

• Data analysis
• Strategic presentations
• Business development
• Communication skills
• Excel/Google Sheets

Benefits

• Monthly Glovo credits
• Discounted gym memberships
• Extra time off
• Opportunity to work from anywhere
• Enhanced parental leave
• Online therapy

About the company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.