Key Account Manager

About the job

We are looking for a Key Account Manager for an award-winning PR Agency offering services to some major brands like Amazon, Samsung, MEA (India), Sony, etc. to name a few. Job Profile: Driving the day to day account management on deliverables and interacting with the client. Oversees a small team and ensures quality delivery to the client on all hygiene aspects. Is the manager of Account executiv ... e and Senior Account executives. Reports to levels of Account Director and above. Client Interaction – Is the primary Point of Contact for the client on daily account matters. Provides counsel to the client and keeps them abreast of industry happenings Creates plans that demonstrate sound understanding of client business, that are clearly executable and measurable. Oversees achievement of goals and tactics as laid out in the Public Relations Plan – Is proactive and ensures timely response to emails, queries, other requirements by self and team Operations and Quality Control – Responsible for setting up systems and processes for the client. Ensures accuracy and adherence to weekly calls, weekly status reports, quarter reviews and measurement parameters outlined – Ensures quality of documents sent by teams to both external and internal stakeholders are of high quality with zero errors. Client iterations limited to content inputs and not language or grammar, timelines or quality – Is involved in invoicing and payment follow up for his/her clients. Ensures finance has required inputs for error free invoicing – Ensuring that payments are made to vendors/subcontractors engaged for client related activities Media – Demonstrates effective knowledge of Key Media, Influencers, External Stakeholders, Industry Bodies, etc. related to the client. Ability to leverage this awareness to create high impact stories / interventions Actively supports in new business development efforts led by his/her reporting managers Self and Team Management Requirements: 5 plus years of experience in Public Relations, communication and client servicing. Domain expertise:with IT / ITES / B2B Tech / B2B SaaS Understanding of online reputation management Ability to work under high pressure situations Excellent written and verbal communication skills with an eye for detail Experience in managing reportees and teams Media Relations experience across sectors of experience

Requirements

• Public Relations
• Client Servicing
• Communication

Preferred Technologies

• Public Relations
• Client Servicing
• Communication