Key Account Manager

About the job

Title: Key Account Manager | Enterprise & Growth Portfolio About the role: We are seeking a dynamic Key Account Manager (KAM) to manage and grow relationships with enterprise merchants. The role focuses on driving adoption of payment solutions, ensuring client satisfaction, and maximizing revenue opportunities for the assigned accounts. It also involves cross sell of other products related to this business. Key Responsibilities: - Identify, prospect, and acquire new enterprise merchants for Paytm’s payment gateway and payment solutions. - Develop and execute strategic hunting plans to penetrate high-value merchant segments across e-commerce, digital platforms, and large enterprises. - Build relationships with CXOs, founders, and senior decision-makers to drive new partnerships. - Lead end-to-end enterprise sales cycles , including solution pitching, commercial negotiations, contracting, and onboarding. - Drive adoption of Paytm payment solutions including UPI, Cards, Net Banking, Wallets, Payment Gateway, and BNPL. - Collaborate with product, technology, and operations teams to design customized payment solutions for large merchants. - Track market trends, merchant needs, and competitive positioning to strengthen Paytm’s merchant acquisition strategy. - Build and maintain a solid sales pipeline to consistently meet or exceed revenue and merchant acquisition targets. - Work closely with onboarding and account management teams to ensure smooth merchant activation and early transaction growth. - Deliver on new merchant acquisition targets, revenue growth, and payment volume KPIs. Superpowers/ Skills that will help you succeed in this role: - Bachelor’s or Master’s degree in Business, Finance, or a related field. - 5+ years of experience in enterprise sales / merchant acquisition / business development within Payments, Fintech, or BFSI. - Strong track record in hunting roles involving recent client acquisition and revenue generation. - Experience selling payment gateway, acquiring, or fintech solutions to large merchants. - Proven ability to build CXO-level relationships and close high-value enterprise deals. - Excellent presentation, negotiation, and stakeholder management skills. - Ability to analyze market opportunities and develop go-to-market strategies for merchant acquisition.

Requirements

• Enterprise Sales
• Client Satisfaction
• Payment Solutions
• Negotiation
• Stakeholder Management

Qualifications

• Bachelor’s or Master’s degree in Business
• 5+ years of experience in enterprise sales

Preferred Technologies

• Enterprise Sales
• Client Satisfaction
• Payment Solutions
• Negotiation
• Stakeholder Management

About the company

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. PPSL enables thousands of online merchants to offer world class frictionless payment experience to their customers.