Key Account Manager

About the job

Location: Noida Experience: 1–3 Years (Minimum 2 years required) Employment Type: Full-time Salary: ₹4–6 LPA (Fixed + Performance Incentives) Work Model: 5 Days a Week About the Role We are looking for a client-first, relationship-oriented Key Account Manager who will ensure a smooth and positive experience for our corporate clients. In this role, you will focus on building trust, understanding client needs, and ensuring consistent, high-quality service delivery—while naturally nurturing long-term partnerships and repeat business. Key Responsibilities • Serve as a trusted point of contact for assigned corporate clients • Ensure seamless coordination and execution of corporate delivery services • Build strong, long-term relationships through regular engagement and follow-ups • Understand client needs and provide thoughtful, solution-oriented support • Work closely with internal teams to deliver a smooth and consistent experience • Proactively address concerns and ensure timely resolution • Encourage repeat business through relationship building, not aggressive selling • Gather feedback and contribute to improving overall client experience Requirements • Minimum 2 years of experience in Client Success, Account Management, or Client Servicing roles • Strong communication skills with excellent spoken and written English • A relationship-driven mindset with a focus on client satisfaction • Good organizational skills and attention to detail • Ability to handle multiple clients while maintaining a high-quality experience Qualifications • Candidates from HR, Mass Communication, MBA, or any Graduate background can apply Preferred Skills • Experience in corporate training, service delivery, or client-facing roles • Basic understanding of business processes and client lifecycle management • Familiarity with MS Office or CRM tools What We Offer • A supportive and collaborative work environment • Opportunity to work closely with corporate clients and build meaningful relationships • Performance-based incentives aligned with client satisfaction and retention • Growth opportunities in client success and account management.

Requirements

• Client Relationship Management
• Communication
• Problem-solving
• Organization
• Client Satisfaction

Qualifications

• Graduate

Preferred Technologies

• Client Relationship Management
• Communication
• Problem-solving
• Organization
• Client Satisfaction

Benefits

• Performance-based incentives
• Growth opportunities