Leadership Learning Program Manager
About the job
This role is responsible for end-to-end ownership of leadership learning interventions — from diagnosing capability needs and designing customized programs to delivering high-impact sessions, managing stakeholders, and measuring learning impact. The role partners closely with business leaders, HR, and senior stakeholders to build leadership capability that directly supports business outcomes. Responsibilities End-to-End Program & Content Ownership - Design and develop custom leadership and manager development programs across levels (mid to senior leaders). - Create comprehensive learning assets including facilitator guides, participant workbooks, case studies, simulations, assessments, and reinforcement tools. - Ensure content is practical, context-specific (ITES / analytics / BFSI), and grounded in adult learning principles. - Build structured learning journeys with effective post training measurement. Training Delivery & Facilitation - Facilitate high-impact classroom and virtual sessions with strong executive presence. - Lead group discussions, case analyses, role plays, and reflective learning with senior audiences. - Adapt facilitation style to diverse cohorts, geographies, and leadership maturity levels. - Create safe, engaging learning environments that enable honest dialogue and behaviour change. Learning Strategy & Stakeholder Partnership - Partner with business leaders to identify leadership capability gaps and define learning priorities. - Conduct structured training needs analysis using performance data, business context, and stakeholder inputs. - Design learning proposals and recommendations for leadership forums, clearly articulating objectives, methodology, and expected impact. Vendor & Learning Partner Management - Manage the vendor ecosystem for leadership development. - Ensure vendor solutions are customized, integrated, and aligned to internal leadership philosophy and business needs. Program Governance, Measurement & Impact - Oversee the complete program lifecycle—needs analysis, pre-work, communication, delivery, reinforcement, and sustainment. - Define and track learning success using evaluation and impact frameworks (e.G., Level 3/4, behavior change, business outcomes). - Present insights, impact data, and recommendations to senior stakeholders to drive continuous improvement. Qualifications and required skills: - 10 to 12 years of experience in corporate training with min 6 years of that experience in training delivery for managers and leaders, preferably in ITES, Analytics, BFSI, or consulting environments. - Proven experience designing and delivering programs for managers and senior leaders. - Demonstrated ownership of end-to-end learning programs. - Relevant certifications in training, coaching, facilitation, or OD are desirable. - Deep expertise in leadership and manager capability development. - Solid facilitation, executive presence, and communication skills. - Ability to translate business challenges into learning solutions. - High stakeholder management and influencing capability. - Experience with learning evaluation and impact measurement frameworks. - Structured, detail-oriented, and outcome-focused approach. - Strategic mindset with strong attention to detail and execution rigor.
About the company
eClerx provides critical business operations support and services across industries, helping clients optimize processes and drive efficiencies.
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