Learning and Development Executive

About the job

Needs Assessment & Coordination • Support Senior Specialists in the Training Needs Assessment (TNA) process by gathering data, conducting initial surveys, and organizing focus group feedback. • Assist in identifying basic skill gaps and performance challenges within specific teams through data collection and observation. • Act as the primary point of contact for training logistics, including scheduling sessions, managing participant invites, and preparing materials. Content Development & Design Support • Assist in the design and development of simple, engaging learning assets, such as job aids, slide decks, and microlearning modules. • Apply foundational Instructional Design models (e.g., ADDIE) to help update and maintain existing training curricula. • Support the creation of blended learning solutions by converting existing manual content into digital-friendly formats. LMS Administration & Delivery • Manage the Learning Management System (LMS), including uploading content, enrolling users, and troubleshooting basic technical issues for learners. • Facilitate or co-facilitate introductory training sessions, onboarding modules, or technical workshops. • Maintain the L&D content library to ensure all resources are up-to-date and organized. Evaluation & Reporting • Administer evaluation tools based on Kirkpatrick’s Levels 1 and 2 (Reaction and Learning) to capture participant feedback. • Compile training metrics and attendance data to generate monthly reports for L&D leadership. • Assist in analyzing feedback trends to suggest minor improvements to existing training sessions.

Requirements

• Strong written and verbal communication skills
• High level of proficiency in Microsoft Office (PowerPoint, Excel, Word)
• Strong organizational skills

Qualifications

• Bachelor’s degree in Human Resources, Education, Communications, or a related field

Preferred Technologies

• Strong written and verbal communication skills
• High level of proficiency in Microsoft Office (PowerPoint, Excel, Word)
• Strong organizational skills