Learning Design Project Manager

About the job

The Learning Design Project Manager will be responsible for sourcing and onboarding new Client learning programs for Independent Business service partners who will be servicing Client businesses. Responsibilities • Provide thought leadership and direction to Instructional Design Independent Businesses and contractors who are engaged to develop virtual instructor-led activities, blended eLearning solutions, simulations, animations, and other learning solutions to meet Client needs • Manage learning and organizational effectiveness projects that may be large, complex, medium-to-high risk, or highly visible • Collaborate with Clients to understand specific business needs, corporate culture, infrastructure, and performance gaps before designing and developing advanced, custom, performance-improving training solutions • Keep skills current in the Leaning and Performance space by tracking industry advances, participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations, and representing Arise in the industry. • Build relationship with Clients while managing expectations, communicating status, and resolving open issues. Respond to Client and internal concerns, prepare reports, conduct reviews, and lead Client meetings. • Other duties as assigned. • This position does not manage internal, Arise Teammates. Minimal travel is required.

Requirements

• Problem-solving skills
• Negotiation skills
• Instructional Systems Design (ISD)
• Learning Management Systems (LMS)
• Microsoft Office Suite
• Virtual classroom delivery platforms

Qualifications

• Master’s degree
• 2-5+ years of experience

Preferred Technologies

• Problem-solving skills
• Negotiation skills
• Instructional Systems Design (ISD)
• Learning Management Systems (LMS)
• Microsoft Office Suite
• Virtual classroom delivery platforms

Benefits

• Remote work flexibility
• Diversity and inclusion

About the company

Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Built to scale, Arise makes the way for a superior customer experience for innovative enterprises from startups to Fortune 500 companies.