Loan servicing QA- Analyst/Senior Analyst/SME

About the job

Job Description • Job title: Loan servicing QA- Analyst/Senior Analyst/SME Job Location: Chennai Candidate Specification & Job Description Candidate Must have 1+ years of experience in Loan servicing as quality analyst 2-3 years of experience in data entry, accounting, quality assurance, or auditing role Effectively communicate with Evergreen associates via phone, video conference, and email communication. Maintain strong organizational skills, the ability to learn quickly, multi-task, and accuracy/timeliness in completing tasks. Perform all actions in accordance with training, job aids, check lists, and policies and procedures provided by management. Demonstrate excellent productivity, timeliness, and accuracy standards. Effectively use software specific to the position including Zoom, Teams, ICE MSP, ICE Encompass, and Microsoft office products. Collaborate well with other members of the EHL team. Able to work the required business hours as determined by management. Understand basic mortgage loan boarding business processes. Understand basic quality control / assurance concepts and best practices regarding consumer and financial product data systems. Proficient in reading, writing, and speaking the English language is required. Entry level Knowledge of ICE Mortgage Servicing Platform (MSP) and ICE Encompass Loan Origination Systems preferred but not required. Excellent organizational, multi-tasking, data analysis, and follow-up skills. High comfort level with managing multiple priorities simultaneously. Strong follow-through to completion on assigned tasks and project work. Initiative and ability to create relationships of trust with business units, administrative and support staff. Proven record of accomplishment in meeting deadlines, problem-solving and communicating with colleagues in other business units. Effective communication and presentation skills to summarize and present information. High comfort level in participating in meetings via phone, and video conferencing. Flexible with Shifts Skills RequiredRoleLoan servicing QA- Analyst/Senior Analyst/SME ChennaiIndustry TypeITES/BPO/KPOFunctional AreaRequired Education B.ComEmployment TypeFull Time, Permanent Key Skills• LOAN SERVICING• MORTGAGE• QUALITY ANALYST• UNDER WRITING Other InformationJob CodeGO/JC/1879/2025Recruiter Namesaravanan P

Requirements

• LOAN SERVICING
• MORTGAGE
• QUALITY ANALYST
• UNDER WRITING

Qualifications

• B.Com

Preferred Technologies

• LOAN SERVICING
• MORTGAGE
• QUALITY ANALYST
• UNDER WRITING