Logistics Coordinator

About the job

Key Responsibilities • Coordinate and manage the dispatch operations for e-commerce shipments, ensuring timely and accurate order fulfillment. • Track and monitor all incoming and outgoing shipments to ensure compliance with delivery schedules. • Collaborate with warehouse teams to ensure the accurate packing, labeling, and documentation of all products. • Coordinate with third-party logistics providers and courier companies to optimize delivery performance. • Troubleshoot and resolve any logistics-related issues such as delays, damaged goods, or misplaced packages. • Maintain inventory management systems, tracking shipment statuses and ensuring real-time updates for customers and internal teams. • Implement best practices in logistics and delivery to improve efficiency, reduce costs, and increase customer satisfaction. • Communicate with customers regarding any delivery issues or changes in order dispatch schedules. • Prepare reports and analytics for senior management, tracking key performance metrics such as delivery times, order accuracy, and customer satisfaction.

Requirements

• Logistics Coordination
• Dispatch Management
• Customer Service
• Inventory Management
• Problem-Solving
• Communication Skills

Qualifications

• Bachelor's degree in Logistics
• Supply Chain Management
• Business Administration
• or a related field

Preferred Technologies

• Logistics Coordination
• Dispatch Management
• Customer Service
• Inventory Management
• Problem-Solving
• Communication Skills

Benefits

• Competitive salary
• Health and wellness benefits
• Paid time off
• Professional development opportunities
• Collaborative work culture
• Career advancement opportunities

About the company

MNC JOBS INFO is seeking a highly motivated and detail-oriented Logistics Coordinator to join our dynamic team in Navi Mumbai. As part of our E-commerce Dispatch Management division, the ideal candidate will be responsible for overseeing the efficient and timely dispatch of orders. The Logistics Coordinator will collaborate with multiple teams to ensure smooth and effective delivery operations while providing excellent customer service.