Manager, Consumer Strategy Projects and Transformation
About the job
We are Lenovo. We do what we say. We own what we do. We WOW our customers. • Strategic Program Management • Lead effective program management for India level strategic initiatives, including P1 projects for the segment • Drive offline channel capacity to achieve SO target of 600K annually • Establish strong operating cadence to address weak geographies (ND/WD) and enable affordability programs • Deliver business targets for Moto PC Tablet portfolio: • Own and drive end to end planning for: • STAMP programs • GTM pipeline strategy. • Operational Performance Cross Functional Excellence • Drive cross functional collaboration across 4P, Finance, and Marketing • Maintain a monthly action tracker for the Segment Leader: • Track urgent priorities and imports • Monitor execution and closure • Build and sustain a seamless communication engine from HO to frontline sales, including: • Monthly Enabler Calls • Events Preparedness Calls • Monthly All Hands Calls • Staff Calls • Ensure Consumer Team preparedness for key leadership forums: • India Deep Dive Reviews • AP Quarterly Comeback Reviews • Worldwide Reviews • Drive CLT alignment on strategic and business priorities: • Own and execute CLT meeting agendas • Establish regular cadence with CLT members (fortnightly/monthly) • Ensure alignment on segment goals • Track effectiveness of Alliance Partnerships GfK Reporting: • Conduct periodic partner reviews • Maintain quarterly funding trackers (Intel, AMD, Microsoft) • Publish monthly YTD performance dashboards • Act as GfK SPOC to ensure accurate, timely, and insightful reporting • Organization, Culture Communication Transformation • Amplify performance visibility through internal and external communications, including: • All Hands Calls • Partner Meets • Product Launches • Strengthen corporate communications by enabling: • Clear strategic narratives • Well coordinated messaging aligned to segment priorities • Foster a “Time in Market” culture by serving as the segment leader’s eyes and ears: • Conduct regular market visits (monthly) • Capture real time market insights and business challenges • Translate insights into actionable improvements • People Development: • Mentor segment interns and LFLs • Provide exposure across business dimensions • Build executive presence for future leadership roles • Consumer Experience (CX) Excellence • Drive CX improvement initiatives across the consumer journey • Benchmark India CX processes with AP and external CX frameworks • Ensure strong participation in CX initiatives (e.g., MYB) • Launch engagement programs to increase consumer touchpoints throughout the year • Deliver CX metrics as per annual targets across: • Research • Consideration • Purchase stages • Key focus areas: • Research metrics • E tail ratings (process performance) • Dotcom CX metrics We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
About the company
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions, and services.
Similar Jobs
Manager, Portfolio Analytics and Insights
HSBC
Senior Manager, Financial Planning And Analysis
Genpact
Manager, Digital Performance Marketing
Colgate-Palmolive