Manager, HR Business Partner

About the job

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Role Overview The Manager, HR Business Partner (HRBP) is a mid‑senior level HR consultant and talent advisor responsible for supporting a business portfolio of approximately 400–600 employees. Reporting to the PTC India HRBP Leader, this role focuses on strengthening organizational health, leader effectiveness, workforce capability, and employee engagement. This is an individual contributor role, ideal for an experienced HR professional with a background in product organizations, SaaS environments, or Global Capability Centers (GCCs). The role requires a strong balance of strategic partnership and hands‑on execution, working closely with business leaders to deliver people strategies, manage employee relations, and ensure operational excellence across HR processes. Key Responsibilities Strategic Business Partnership • Partner with business leaders to translate organizational priorities into effective people strategies. • Use workforce data and insights (e.g., attrition trends, engagement results, team health metrics) to identify issues and recommend actionable solutions. • Support workforce planning, internal mobility, and talent development for critical and high‑impact roles. HR Program Ownership & Process Leadership • Ensure consistent deployment of core HR programs, including performance management, compensation cycles, career frameworks, and engagement initiatives. • Drive adoption and effective use of HR systems, tools, and global policies across supported teams. • Maintain high standards of process discipline and employee experience. Employee Relations & Risk Management • Manage and resolve employee relations matters with sound judgment, consistency, and compliance. • Coach leaders on performance management, difficult conversations, conflict resolution, and team dynamics. • Partner with Legal, Ethics, Workplace Safety, and Security teams as required to manage risk and ensure compliance. Issue Management & Rapid Response • Provide timely and thoughtful support during urgent employee or manager escalations. • Ensure operational continuity during sensitive workforce events, changes, or investigations. • Balance responsiveness with confidentiality, fairness, and policy adherence. Core Competencies • Strategic Consulting: Ability to coach, influence, and challenge leaders constructively. • Talent & Organizational Development: Strong understanding of performance management, potential assessment, and capability building. • Data Literacy: Ability to design, interpret, and apply workforce metrics to inform decisions. • Employee Relations Judgment: Skilled at managing complex situations with fairness, consistency, and legal awareness. • Change Management: Experience supporting organizational transitions through structured planning and communication. • Collaboration: Ability to operate effectively within a global, matrixed environment. Qualifications • MBA or equivalent advanced degree in Human Resources or a related field. • 12–15 years of progressive HR experience, preferably in GCCs, SaaS‑based, or product‑led organizations. • Proven experience serving as a strategic HR partner to senior leaders. • Strong expertise in HR and people data analytics. • Working knowledge of labor laws and state regulations. • Experience supporting large, complex employee populations across multiple locations and legal entities. • Strong communication, influencing, and stakeholder management skills. • Demonstrated ability to balance strategic priorities with operational execution. Why This Role Matters This role plays a critical part in enabling leaders, strengthening teams, and ensuring a consistent, high‑quality employee experience. It offers the opportunity to make a measurable impact by combining strategic insight, data‑driven decision‑making, and hands‑on HR partnership. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

Requirements

• Workforce Planning
• Employee Engagement
• Talent Development
• HR Data Analytics

Qualifications

• MBA

Preferred Technologies

• Workforce Planning
• Employee Engagement
• Talent Development
• HR Data Analytics

About the company

PTC is a global software company that provides technology solutions to improve operations and empower people in business.