Manager Key Account Sales, Service & AMC

About the job

As a Manager Key Account Sales, Service & AMC at PressureJet Systems Pvt. Ltd., you will be responsible for managing assigned existing accounts with a focus on sales growth, AMC performance, service coordination, customer retention, receivables discipline, and process control. • *Key Responsibilities:** - Drive revenue growth from assigned existing accounts - Increase spares business and improve repeat order frequency - Expand AMC coverage and protect renewals - Monitor quotation ageing and improve conversion ratio - Coordinate service execution and reduce repeat complaints - Ensure timely maintenance of service reports, trackers, and MIS - Monitor receivables, overdue cases, and collection discipline - Protect pricing and gross margins during negotiations - Coordinate with engineering, production, stores, accounts, and logistics - Lead team performance, review meetings, and ensure process discipline - Ensure 100% CRM compliance and minimize process leakage • *Preferred Candidate Profile:** - Experience in industrial pumps, capital equipment, engineering products, or process equipment - Strong exposure to key account management, service coordination, AMC handling, and commercial follow-up - Ability to handle escalations, customer relationships, and internal coordination effectively - Strong ownership mindset with the ability to manage accounts like a business unit • *Qualifications:** - Mandatory: Bachelors Degree in Mechanical / Production / Industrial Engineering - Preferred: MBA in Marketing / Operations / Business Management • *Additional Details:** Travel requirements include 20-30% travel based on portfolio needs, including strategic account reviews, major service escalations, sensitive AMC renewals, and revenue-risk situations.