About the job
Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales & services priorities and works with sales & services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and works to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world. About the Role: As a Marketing Manager within the Global Marketing team, you will play a pivotal role in designing and executing digital and in-person marketing programs that showcase Gartner’s value to prospective clients. You will join the Invitational Strategy & Tech Team, responsible for creating impactful marketing experiences that convert prospects into clients through high-touch live events and innovative programs. What will you do: Experiential Marketing Strategy & Technology • Lead and manage the Marketing Technology & Strategy team, including hiring, training, and performance management. • Develop and implement marketing strategies and workflows to support sales and marketing objectives. • Drive enhancements in Salesforce and in-house automation for the Invitational Program. • Oversee, implement, and integrate tools like CRM (e.g., Salesforce) • Monitor and report on data quality, technology improvements, and team KPIs. • Identify and deploy new tools and technologies to improve data efficiency and accuracy. • Collaborate with sales, conferences, marketing, and IT teams to align efforts with business goals. • Maintains work process flows by coordinating information and requirements with related operational departments and participating with and providing resources to business improvement teams • Continuously improving processes based on feedback and seller’s best practices. Reporting and Tracking • Track key performance indicators (KPIs), analyze data, and provide actionable insights to leadership • Gather feedback from sales to refine processes and improve effectiveness. • Conduct quantitative data analysis using tools such as Excel and Power BI to uncover trends and insights. What You Will Need: • 5+ years of experience in an agile fast-paced environment in sales enablement, Marketing technology, consultancy, or data management. • Strategic leadership potential: ability to synthesize a clear, consistent vision and implement effective programs. • Hands-on experience with CRM platforms (such as Salesforce), including driving enhancements and optimizing workflows. • Experience accessing various data points to derive business outcomes, draw conclusions, and implement change. • Ability to gain insights and build connections with global, senior stakeholders • Strong skills in program management, critical thinking, data-drive storytelling / charts, and storytelling and presenting through PPT slides. What you will get: • Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more! • Collaborative, team-oriented culture that embraces diversity. • Professional development and unlimited growth opportunities.
Requirements
- Marketing Strategy
- Performance Management
- CRM Integration
- Data Analysis
- Program Management
Qualifications
- Bachelor’s degree required
- MBA or equivalent preferred
Preferred Technologies
- Marketing Strategy
- Performance Management
- CRM Integration
- Data Analysis
- Program Management
Benefits
- Competitive salary
- Paid time off
- Charity match program
- Group Medical Insurance
- Parental Leave
- Employee Assistance Program
About the company
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories.
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