About the job
Location Name: Noida Job Purpose This position is open with Bajaj Finance Limited Duties And Responsibilities • Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned. • Daily cash collection / updating and deposition. • Preparing daily cash collection report and sending the same to HO. • Checking and updating agency collection. • Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level. • Coordinating with HO/TCS to solve the customer query with in TAT. • Reporting of location cash and customer service details on daily basis. • Cross selling the insurance and other products to walk in customers. • Collecting customer feedback about our service and products. Also in some location Credit person is handling the LC responsibility too. • Branch admin related works to be done with the help of admin manager as per company policy and requirement. Required Qualifications And Experience • Capable of interacting with customer and collection agency. • MBA with 0 - 3 years of relevant experience. • Has worked with reputed Bank/Financial Institution in Consumer Financing. • Positive attitude and team player.
Requirements
- Customer interaction
- Cash management
- Reporting
- Cross-selling
- Customer service
Qualifications
- MBA
Preferred Technologies
- Customer interaction
- Cash management
- Reporting
- Cross-selling
- Customer service
About the company
Bajaj Finserv provides a range of financial services and products to customers, with a strong emphasis on customer satisfaction and compliance with policies and regulations.
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