Non-Voice Estimator

About the job

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Non-Voice Estimator plays an entry level role in the claims process by leveraging organizational skills, clerical skills, and written communication to assist in the preparation of estimates and provide support for claim resolution. This role is to provide support to the claims estimator team by leveraging methods of non verbal communication between customers and performing documentation and support for the upper levels. Key Responsibilities • Support operational tasks related to mail, document, and file management • Assist in basic communication with regulatory agencies and vendors as directed • Completes all necessary forms, logs documents into the system, & routes them to the appropriate parties • Continuous Learning: Stay current with system updates, process changes, and industry practices to maintain technical proficiency • Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties • Estimate Preparation: Review claim files, images, and supporting documents to create precise and timely repair/replacement estimates • Process Adherence: Follow defined workflows, compliance standards, and quality benchmarks to maintain consistency and accuracy Education • 4 year Bachelors Degree (Required) Experience • 0-2 years experience (Preferred) Supervisory Responsibilities • This job does not have supervisory duties. About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo.

Requirements

• Clerical Skills
• Organizational Skills
• Written Communication
• Document Management

Qualifications

• 4 year Bachelor’s Degree

Preferred Technologies

• Clerical Skills
• Organizational Skills
• Written Communication
• Document Management

About the company

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation.