NPA Portfolio Management Executive

About the job

Openings: 2 Positions Role & Responsibilities:- • Manage end-to-end servicing of assigned ARC / NBFC retail NPA portfolios • Track PTP (Promise to Pay) cases and follow up for collections • Handle settlement and OTS (One-Time Settlement) processes • Coordinate closely with calling teams, legal team ... s, and ARC / lender representatives • Prepare, maintain, and report internal MIS as well as ARC-standard MIS • Ensure accurate case tagging, proper documentation, and adherence to process compliance • Assist in automation initiatives and continuous process improvement within servicing operations Eligibility Criteria :- • 3–6 years of relevant experience in retail NPA servicing, ARC, or NBFC collections operations • Strong hands-on experience in PTP tracking, settlements / OTS, and operational follow-ups • Good working knowledge of MS Excel / Google Sheets for MIS and reporting

Requirements

• NPA Servicing
• Collections Operations
• PTP Tracking
• Settlements
• MIS Reporting

Preferred Technologies

• NPA Servicing
• Collections Operations
• PTP Tracking
• Settlements
• MIS Reporting