Officer - PCC Program Manager

About the job

Who We Are Looking For Global Delivery Custody is forming a central support team for the Payments, Cash, and Custody (“PCC”) strategic development program. PCC is a multi-year effort to modernize and simplify State Street's core custody technology platforms. The program is a collaborative approach across Global Delivery, Product, and Technology with integrated planning and decision making. Key outcomes include ensuring STT meets regulatory and market processing requirements, demands of current clients, and creating a world-class, competitive Custody product offering. The Global Delivery PCC team will work closely with IT and Product to drive the strategy and execution of PCC program components. This team will be responsible for ensuring effective end product design and client migrations. Why this role is important to us: • Over the next 3-5 years, State Street will deploy a next-generation platform infrastructure that will be the foundation of our custody operating model and help drive our goals to improve service delivery, quality, resiliency, and productivity optimization. What You Will Be Responsible For: As an Officer in the India PCC program, you will be responsible for coordination across the different value streams of GD PCC Program activities with specific focus in India. Work with specific project teams & leads to help coordinate local execution and impact. Function as a point of contact and communication with India leadership related to PCC status and key milestones. Lead strategy and efforts horizontally across value streams to drive consistency and automation for common activities such as project management, business analysis, training, testing, reporting, and Operational readiness. The role will evolve with the PCC program, and the India team will play an important role in the broader PCC program leadership team and help evolve and drive benefits across all aspects of PCC. What We Value: • Replacing IBS/Hogan DDA infrastructure with Temenos Transact platform • Migration to a new, enterprise payment initiation platform; State Street Payment Hub • Enterprise-wide migration to SWIFT ISO 2002 messaging format • Modernize our payments platforms including retirement of MTS and making RTPS ISO 2022 compliant in all direct clearing markets • Enhance screening capabilities and integration with FIRCO platform • GD focus areas will include ensuring GD business needs are achieved through the program, development spend, and prioritization aligns with GD overall strategy, GD meets its obligations to the program, and to ensure effective platform conversions and overall business readiness. The central team will integrate with other PCC governance supporting Technology and Product and work with Global Simplification leadership to be aligned on initiatives and dependencies. PCC Team Members of the team will have the opportunity to: • Engage in a diverse group of initiatives • Help to define the future State Street Custody model • Interact with multiple levels of management • Enhance key strategic, communication, and leadership skills. Education & Preferred Qualifications: • Functional & Domain Expertise • Strong experience in Business Analysis within banking, payments, custody, cash management, or financial services platforms. • Understanding of payments processing, DDA platforms, ISO 20022, SWIFT, or transaction banking concepts is highly desirable. • Experience supporting large transformation or migration programs in a regulated environment. Core BA Skills: • Requirements elicitation, documentation, and validation • Process mapping and data analysis • Stakeholder management across global teams • Support of testing, UAT, and business readiness activities. Tools & Ways of Working: • Experience working in Agile and/or hybrid delivery models • Familiarity with requirements and testing tools (e.g., JIRA, Confluence, Clarity, or similar) • Strong documentation and communication skills suitable for senior stakeholder and program-level audiences. Additional requirements / Other Skills: • Ability to operate effectively in a complex, multi-stakeholder global program • Strong analytical mindset with attention to detail and traceability • Proactive ownership of business outcomes, not just documentation • Comfort working across technology, operations, and product boundaries • Commitment to quality, risk reduction, and operational resilience • Strong managerial and communication skills • Ability to influence and drive execution • Flexible with shifts as per the project requirement • 8+ years’ experience in financial services. Preferably having been involved in key transformation projects/initiatives; Project Management and Business analysis experience; Back-office operations experience (Payment initiations, Experience in using HGN/IBS applications). About State Street: What we do. State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.