Operations Head

About the job

Job Title: Head Operations Company: India's Healthcare Ltd Industry: Retail Pharmacy / Healthcare Location: Hyderabad (or as per company requirement) Role Overview: India's Healthcare is looking for a seasoned Operations Head to lead and scale end-to-end operations across its retail pharmacy and healthcare verticals. The role ... requires a strategic leader with strong execution capability, deep operational exposure, and hands-on experience in managing large teams and multi-location operations. Key Responsibilities: - Lead overall operations for retail pharmacy / healthcare business - Drive operational excellence across stores, warehouses, and regional operations - Design and implement SOPs, process improvements, and compliance frameworks - Ensure smooth coordination between supply chain, procurement, sales, finance, and IT teams - Oversee inventory management, shrinkage control, and cost optimization - Monitor store performance, productivity, and service quality metrics - Ensure regulatory compliance with drug control, healthcare, and statutory norms - Manage large cross-functional teams and senior operational managers - Support business expansion, new store launches, and process scalability - Provide regular MIS, dashboards, and operational insights to top management Eligibility & Qualifications: - Graduate / Postgraduate (MBA Operations / Healthcare Management preferred) - Strong exposure to Retail Pharmacy or Healthcare sector is mandatory - Candidates from non-healthcare industries will not be considered Experience & Exposure: - 15 to 20 years of overall experience in Operations - Minimum 8 to 10 years in a senior leadership role - Proven experience managing large-scale retail pharmacy or healthcare operations - Exposure to multi-location / pan-India operations is a strong advantage Key Skills & Competencies: - Strategic thinking with strong execution ability - Deep understanding of retail pharmacy / healthcare operations - Strong leadership, people management, and stakeholder handling skills - Excellent process orientation and problem-solving skills - Data-driven decision making and MIS expertise Compensation & Benefits: - Attractive senior-level compensation (Best in Industry) - Performance-linked incentives - Leadership role with high visibility and growth opportunity

Qualifications

• Graduate
• Postgraduate (MBA Operations / Healthcare Management preferred)

Benefits

• Attractive senior-level compensation (Best in Industry)
• Performance-linked incentives
• Leadership role with high visibility and growth opportunity