Operations Lead

About the job

Role Summary You will function as the operational bridge between leadership and all execution teams—R&D, procurement, production, QC, and logistics. Your responsibility is to translate business priorities into clear operational actions, track execution, remove bottlenecks, and ensure products move from design to manufacturing to dispatch without delays or cost overruns. You will also own quality control oversight for both development-stage and production-stage products. Key Responsibilities • Cross-Functional Coordination & Execution Control Convert leadership goals into actionable weekly/monthly operational plans. Align R&D, procurement, production, QC, and logistics toward unified timelines. Track task closures across departments and escalate delays immediately. Ensure information flow between engineering, supply chain, and management is accurate and timely. Step in operationally only when required to unblock a critical bottleneck. • R&D & Product Development Support Track engineering deliverables: prototypes, BOM releases, design revisions, firmware/hardware updates. Coordinate development builds, pilot runs, and field test units. Ensure component readiness, tooling readiness, and production preparedness for new launches. Maintain alignment between engineering timelines and supply chain constraints. • Production Readiness & Manufacturing Oversight Monitor daily/weekly production schedules and ensure all dependencies are available. Review WIP, output, rework, manpower allocation, and tool availability. Bridge communication between production leads and management for any deviations. Ensure engineering changes are correctly implemented in builds and documentation. • End-to-End QC Ownership (Development & Production) Own and oversee the full QC lifecycle—from prototype testing to mass production validation. Ensure test procedures, acceptance criteria, and defect logs are followed strictly. Track failure patterns and coordinate with engineering for root-cause resolution. Approve product readiness for dispatch or launch after validating QC reports. Maintain ongoing quality feedback loops post-launch. • Supply Chain Alignment (Without Doing Procurement) Track procurement progress and vendor commitments; ensure no delays hit production. Ensure BOM clarity, component substitutions, and engineering updates are reflected across teams. Validate material readiness for builds without personally sourcing items. Maintain visibility on long-lead items, shortages, and potential risks. • Logistics & Dispatch Coordination (Oversight Role) Ensure logistics team executes timely and accurate shipments. Review packaging quality, documentation accuracy, and dispatch readiness. Guarantee that delivery timelines promised by leadership are met. • Process, Documentation & Operational Governance Build and enforce SOPs across production, QC, and operational workflows. Maintain Daily/weekly Governance Dashboards Covering • R&D progress • Procurement status • Production output • QC trends • Dispatch/fulfilment • Risk flags Ensure audit-ready operational documentation and traceability. Mandatory Skills - Strong understanding of electronics manufacturing workflows, testing processes, BOM structures, and R&D cycles. - High execution discipline—excellent at tracking, follow-ups, and cross-team pressure handling. - Strong documentation, reporting, and data-driven decision-making. - Ability to identify risks early and drive closure across teams. - Excellent communication across engineering, supply chain, production, and leadership. Good to Have - Experience with home automation, IoT, or embedded product manufacturing. - Exposure to ERP tools (Zoho, SAP, Tally) and operational dashboards. - Understanding of firmware/hardware development cycles and release processes. Personality & Work Style - Highly structured, process-driven, and organised. - Assertive but calm under pressure—able to push teams without friction. - Hands-on enough to step in, strategic enough to step back when needed. - Strong ownership mindset and zero-blame execution attitude. Qualifications - Diploma/Bachelor's in Electronics, Electrical, Industrial Engineering, or Operations. - 4–8 years of experience in electronics operations, product lifecycle coordination, or cross-functional execution roles.

Requirements

• Operations Management
• Cross-Functional Coordination
• Quality Control
• Electronics Manufacturing
• Problem Solving
• Communication

Qualifications

• Diploma
• Bachelor's in Electronics
• Electrical Engineering
• Industrial Engineering
• Operations

Preferred Technologies

• Operations Management
• Cross-Functional Coordination
• Quality Control
• Electronics Manufacturing
• Problem Solving
• Communication

About the company

Confio Technologies is focused on innovation in the electronics product design and manufacturing sector, providing cutting-edge solutions that bridge the gap between leadership and execution teams. They emphasize quality control and operational efficiency.