Principal Engineer Customer Success

About the job

Job Description Palo Alto Networks seeks a Principal Engineer Customer Success who will be part of our business-critical capability enabling customers' secure environments. • Acting as day-to-day technical contact building relationships with clients ensuring proper security integrations including guidance for adoption accelerated integrations with new cloud security products real-time support strategy. The ideal candidate has experience working in pre-sales post-sales DevOps consulting roles managing complex world ecosystems performing critical problem-solving work closely CISOs Security Architects Customer Success Managers Development Operations teams within mid-large enterprises implementing best-in-class solutions being frontline defense against most pressing cybersecurity challenges ensuring maximum return investment through rapid implementation operationalization Palo Alto Solutions achieving business objectives guiding features benefits addressing client needs influencing product roadmap improvements identifying risks mitigating escalating timely resolutions explaining technical issues impacting both internal external audiences serving advocate customer:

Requirements

• Customer Success
• Security Integrations
• Problem Solving

Preferred Technologies

• Customer Success
• Security Integrations
• Problem Solving